Our products are subject to the strictest quality requirements.
The advantage for you: We offer a 3(!) year guarantee on our appliances.

If, contrary to expectations, an appliance should fail, we have solutions that guarantee you speed and safety.

Technical service

Phone: +49 6722 9965480
E-mail: service(at)wachendorff.de

Here you will receive free and competent support in personal contact as well as information on the further processing procedure, as more than 75% of all cases can already be clarified by telephone.

Please be sure to contact our Technical Support before requesting a return authorisation number (RSN).

Form 'Request for a Return Number'

Important note:
For any device return (under warranty, for repair, for testing or in respect of a complaint), a return reference number (RSN) must be requested before dispatch. Your device can only be correctly identified and processed if a valid RSN is provided.

Please note that your return shipment number (RSN) will be created manually. This can take up to one working day.