Talk2m is the first secure industrial remote maintenance platform in the cloud. With globally distributed servers, Talk2m offers a very reliable, efficient and highly secure solution for remote machine maintenance. Talk2m records thousands of user accounts and provides a complete connection history.
Since 2006, Talk2m has been the solution for machine builders, system integrators and OEMs who want to maintain their machines and systems remotely and securely. Talk2m is more than a cloud for remote maintenance of machines at external locations - this portal has become a fundamental link in the Industry 4.0 value chain. Software teams also benefit from Talk2m's open platform to retrieve data from remote locations and develop applications for optimized data analysis.
A powerful and scalable infrastructure
High availability for maximum business continuity
3 options are offered:
Proximity ensures low latency
- Best selection of server locations to minimize latency.
- Hosting locations are spread across different regions worldwide: Europe, North America, Japan, China, Australia, India, South Africa ...
Fully redundant server architecture
- 3 different hosting providers geographically distributed to ensure maximum reliability.
- Separate servers for user authentication and VPN connections.
Reliable monitoring
- Professional 24/7/365 monitoring of the Talk2m service.
- Based on key performance indicators collected from all servers.
- With proven monitoring software (Munin).
Talk2m light
The essence of industrial connectivity, nothing more and nothing less
The requirements for remote access and remote monitoring are becoming increasingly demanding. This trend is set to continue. With Talk2m light, you can keep pace with this development. Its advantages include, for example, 2 simultaneous connections and a global service level agreement.
In short, Talk2m light is the starting point for implementing a powerful industrial connectivity solution at a very attractive price.
Two simultaneous connections for greater efficiency
To be able to intervene faster and more efficiently, two people need to be connected to the same device at the same time. Talk2m light makes it possible.
If you want to go even further with multiple simultaneous connections, define access rights precisely and control your connections, Talk2m pro is the best choice.
Superior data transmission capacity
Talk2m light offers higher transmission capacities than Talk2m free. This tariff includes up to 5 GB monthly VPN traffic and the sending of 7 million data points via the Datamailbox.
You want more? Talk2m pro offers 20+ GB monthly VPN traffic, 10+ million data points.
SMS alarm function and alarm system included
The task of an industrial remote access and remote monitoring solution is to inform you at any time if a problem occurs. This is mainly done via SMS. The Talk2m light offer includes 50 SMS alarms and wake-up calls per month. So you can sleep soundly at night.
Talk2m pro
Maximize the benefits of remote connectivity from a single account!
As your business grows, we recommend upgrading to Talk2m pro. This plan offers a global service level agreement, improved management for users and devices, more traffic and data, additional simultaneous connections, unlimited web portal connections and the ability to access all sites from a single Talk2m account.
Use the Pro version of Talk2m
Talk2m, Ewon's industrial cloud, securely connects you to your machines from anywhere and acts as a tunnel between your devices and you. The Pro version allows machine builders and users to use a single account and higher monthly VPN traffic. Upgrade to Talk2m pro for better machine support features.
Take your customer service to the next level
Improve the efficiency of your devices, prevent problems with proactive support and increase customer satisfaction with easy remote connectivity management.
Efficient collaboration thanks to additional simultaneous connections
The Talk2m pro tariff is flexible and grows with your company. For higher or simultaneous support requests, the Talk2m pro account manager can easily adjust the number of simultaneous connections.
Group your devices to get a clear overview of your equipment
Talk2m pro simplifies the management of your automation equipment: simply group your devices and users for easy and secure centralized management, according to your own specific needs (geographical locations, internal organization, customers, machine types, suppliers, etc.).
Manage teams and permissions with ease
Talk2m pro offers advanced firewall rules and user permissions to restrict device, protocol and service access. It includes robust security features such as advanced password policies and temporary user management, ideal for teams supporting multiple customers. Account activity can be easily monitored through logs, reports and connection checks.
Guaranteed first-class service that creates added value for your customers
Talk2m pro's global Service Level Agreement (SLA) guarantees 99.5% service availability for maximum business continuity. The Talk2m infrastructure is constantly optimized to deliver maximum connectivity performance. Thanks to our global and redundant infrastructure, we offer the best connectivity experience to thousands of users around the globe.
Keep your devices up to date with firmware management
Thanks to Talk2m pro, administrators can allow specific users to remotely manage the firmware of Ewon Cosy+ devices and keep them up to date. Users can instantly see if important updates are available, view release notes and remotely initiate firmware upgrades for single or multiple devices.
Visualize historical data to improve your decision-making processes
Talk2m pro includes Talk2m Visualization: Bring machine data to life through visualized dashboards with historical data paired with notifications and reports. Use data insights to optimize your decision-making processes.
Your options in comparison
As your business grows and your management requirements increase, we recommend that customers upgrade to a Talk2m Pro. This additional service level offers improved user management and a global service level agreement for availability and bandwidth.
In addition to unlimited web portal connections, you also get simultaneous VPN connections.
| Talk2m free+ | Talk2m light | Talk2m pro | |
costs | 1 year free of charge | Annual fee | Annual fee |
Number of possible Ewon Gateways | unlimited | unlimited | unlimited |
Number of possible users | unlimited | unlimited | unlimited |
Manage user pools and rights | no | no | yes |
Manage device groups | no | no | yes |
Service Level Agreement (99.6 % availability) | no | yes | yes |
Firmware management | no | no | yes |
Talk2m visualization | no | no | yes |
Simultaneous VPN (Ecatcher) connections | 1 | 2 | 5 + |
Simultaneous M2web + mobile connections | 5 | 5 | Unlimited |
Data traffic monthly incl. | 3 GB | 5 GB | 20 GB + |
DataMailbox data points monthly incl. | max. 5 million | max. 7 Mio. | 10 million + |
SMS messages incl. | one-off 50 | monthly 50 | monthly 50 |
Commissioning has never been easier - with the new Talk2m Connection Checker software
connection problems can be analyzed and rectified very easily during commissioning. The software can be started without installation to check the connection to the Internet and to the Talk2m servers. A log is created for detailed troubleshooting. The software can also be used to test the connection before a planned installation of an Ewon router, especially within complex networks.
Talk2m Connection Checker
enables a connection test to Talk2m from your PC. Various parameters are checked and you receive feedback.
By downloading and using software and apps from this website, I agree to the terms and conditions and the supplementary software clause.
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