Warranty and repair processing
Our products are subject to the strictest quality requirements.
The advantage for you: We offer a 3(!) year guarantee on our appliances.
If, contrary to expectations, an appliance should fail, we have solutions that guarantee you speed and safety.
Technical service
Phone: +49 6722 9965480
E-mail: service(at)wachendorff.de
Here you will receive free and competent support in personal contact as well as information on the further processing procedure, as more than 75% of all cases can already be clarified by telephone.
Please be sure to contact our Technical Support before requesting a return authorisation number (RSN).
You can then complete the form for requesting a return number and send it to the above e-mail address together with any other relevant documents describing the fault. We will then process your enquiry and send you a returns number. Only then can you send us your devices.
Note: Please note that your return shipment number (RSN) will be created manually. This can take up to one working day.
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